Having a happy and engaged frontline workforce can reduce turnover and move your bottom-line results by multiple zeros. Yet, according to the latest Gallup poll of employee engagement, 67% of U.S. employees say they are either “disengaged,” meaning they are doing just enough to stay employed, or “actively disengaged” and actually working against the goals of the organization.
It’s an understatement to say there’s a lot at stake for organizations that don’t step up to prioritize frontline employee communication and engagement.
